Privacy Policy

This Privacy Policy aims to help you understand how Asheanna collects and processes the information you share when using this website.

Please read this Privacy Policy carefully before submitting information to this website. Using or accessing this website indicates your acceptance of the practices described in this Privacy Policy. If you do not wish us to collect and process your information, please do not provide us with information or access this website. In this Privacy Policy, “Platform” and “Website” refer to Asheanna; “User” refers to anyone who accesses and browses Asheanna, purchases any goods, or creates their own account and password.

Changes to this Privacy Policy.

Asheanna reserves the right to modify this Privacy Policy at any time, so please read it carefully each time you visit this website or make a purchase. If you have any objections, please leave this website as soon as possible.

Changes and clarifications will take effect immediately upon posting on this website. If there are any material changes to this policy regarding information collection, usage, conditions of use, or disclosure, users can check the last update date for the latest information.

What is your personal information?

When users purchase goods on the Asheanna website, as part of the buying and selling process, we collect personal information you provide, such as your name, address, and email address.

When users browse the Asheanna platform, we also automatically receive the user’s computer’s Internet Protocol (IP) address so that Asheanna can understand the user’s browser and operating system information.

Email Marketing (where applicable): With your permission, we may send you emails about our store, new products, and other updates.

What are our purposes for collecting and using personal information?

We collect users’ personal information in accordance with this Privacy Policy for the following purposes:

• To provide services.

• To communicate with you and provide you with messages and/or communications related to service features.

• To send you any announcements and updates, updated terms, conditions and policies, security alerts, technical notifications, support, and administrative messages.

• To analyze, monitor, develop, and improve our services, including other products or services.

• To analyze trends and buyer behavior and develop marketing offers and promotions.

• For security purposes, including protecting the services and our property from abuse, fraud, malicious, unauthorized access, or potentially illegal activities, and protecting our and other users’ rights, safety, and property.

• To send you marketing information, including notifications of promotional or advertising offers, contests and rewards, upcoming events, and other news regarding our products and services and the use of our services.

• To comply with applicable laws and regulations.

• To perform other functions related to our services as described at the time of collection or with your consent.

How do we use your personal information?

We typically use the order information we collect to process any orders you place through this website (including processing your payment information, arranging shipment, and providing you with invoices and/or order confirmations). In addition, we use this order information for:

• Communicating with you

• Carefully reviewing orders to identify potential risks or fraudulent activities.

• Providing you with information or advertisements related to our products or services based on the preferences you share with us.

• We use the device information we collect to help us screen for potential risks and fraudulent activities (especially your IP address), and more broadly, to improve and optimize our website (e.g., by generating analytics on how our customers browse and interact with the website, and to evaluate the success of our marketing and advertising campaigns).

How do we store and protect your information?

We will take reasonable measures to protect your personal information in accordance with this Privacy Policy. Your personal information that we collect will be electronically transmitted and stored on secure, password-protected servers on third-party platforms via secure SSL connections. You agree to and authorize us to store your personal information on these servers.

Please note that no electronic transmission or storage method is 100% secure, and we cannot guarantee the absolute security of your personal information. You assume all risks associated with transmitting personal information over the Internet, and you should only enter or instruct others to enter personal information into the service in a secure environment. You are responsible for ensuring the security of your personal information, including timely updates to your software to prevent security vulnerabilities.

We reserve the right, in our sole discretion, to maintain and store any information or data as reasonably deemed necessary to comply with any legal or regulatory obligations, prevent immediate or future criminal or other illegal activities, or when we have legitimate business reasons to do so, including collecting outstanding payments, resolving disputes, enforcing our terms, or for the integrity of our records.

Who can access your personal information?

Your personal information may be accessed by our employees, contractors, and third-party service providers (such as our website hosting and technical support providers). We may also store your personal information in a password-protected email database for sending you communications and marketing emails in accordance with this Privacy Policy.

How do we protect your information security?

Your personal information is stored in a controlled and secure environment. We take appropriate technical, organizational, and administrative security measures to protect any information we hold from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

Please do not enter any credit card details or sensitive personal information when contacting us via email or the “Contact Us” form on our website.

What if a data breach occurs?

If we discover that the security of our website and services has been compromised, or that user personal information has been leaked to unrelated third parties due to external activities (including but not limited to security attacks or fraud), we reserve the right to take reasonable and appropriate measures, including but not limited to investigation and reporting, and notifying and cooperating with law enforcement. If a data breach occurs and we believe that the breach may cause reasonable harm to users, or as otherwise required by law, we will make reasonable efforts to notify affected individuals. We will post a notice on the website and send you an email.

How do I obtain my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange delivery, or return, you consent to our collection and use of your personal information solely for that specific purpose.

If we need your personal information for other purposes (such as marketing), we will directly seek your explicit consent or provide you with an opportunity to refuse.

How can I withdraw my consent?

If you change your mind after choosing to join, you can withdraw your consent at any time by contacting you, continuing to collect, use, or disclose your information to us at [email protected].

Are we using cookies & similar technologies?

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and understand how users interact with our Platform. Cookies are small data files stored on your device when you visit our site.You may choose to disable cookies through your browser settings; however, this may affect the functionality and user experience of our Website.

How long do we retain your data?

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our policies. Once your information is no longer required, it will be securely deleted or anonymized.

When do we disclose your information?

We may disclose your personal information if required by law, subpoena, court order, or government request; to protect our rights, property, safety, or the safety of others; to prevent fraud or illegal activity; or in connection with a merger, acquisition, or sale of assets.

Do we respond to do not track signals?

Our website does not respond to “Do Not Track” (DNT) signals from web browsers at this time.

How do we protect children’s privacy?

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately. If you believe a child has provided us with personal data, please contact us at [email protected].

Do we transfer your data internationally?

Your personal information may be transferred to and processed in countries outside your own jurisdiction, including the United Kingdom. By using our Website, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data during transfer.

How can you contact us?

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: [email protected].

THECREPROOM LTD

234 234 Sherrard Road, Manor Park, Newham, United Kingdom, E12 6UF

Last updated: March 27, 2026